The National Telecommunications Regulatory Commission (NTRC) was established pursuant to the Eastern Caribbean Telecommunications Authority (ECTEL) Treaty (Act 30 of 2000) and the Telecommunications Act 31 of 2000 to regulate the newly liberalized Telecommunications market in Grenada in collaboration with the Eastern Caribbean Telecommunications Authority.

Guided by the Telecommunications Act, our main mission is to regulate the liberalized Telecommunications sector in Grenada, to ensure fair competitive practices by Telecommunications providers and to promote and maintain high quality Telecommunications services at fair and competitive prices for consumers.

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A Consumer who is unhappy with the outcome of a complaint brought to any telecommunications provider may submit a complaint with the National Telecommunication Regulatory Commission.