1. The National Telecommunications Regulatory Commission is in receipt of a submission
   from ECTEL containing ECTEL’s recommendation on the following regulatory
   instruments in the Member States (the “Regulatory Instruments”):
   1. Market Assessment of Regulated and Unregulated Retail Services and Proposed
      Recommended Measures for Retail Services in the ECTEL Member States.
   2. Proposed changes to Regulation 17(c) of the draft Electronic Communications
      (Consumer Protection) Regulations (Specific Rules on Consumer Protection in the
      Electronic Communications Sector).
2. A copy of the draft regulatory instruments is attached to the Consultative Document.
3. The initial comments period will run from 28 August, to 9 October 2020.
4. The Comment on Comments period will run from 13 October, to 27 October, 2020
5. Following the Reply Comments period, ECTEL’s Directorate will revise and submit the
   regulatory instruments to the Board of Directors and Council of Ministers for adoption
   in the ECTEL Member States.
6. All responses to this Consultative Document should be sent via e-mail to: –

Managing Director
ECTEL
Email: consultation@ectel.int